Pyramid 3 Network Terms, Conditions and Policy

     The Goal at Pyramid 3 Network is to provide our customers with the best possible Internet experience possible.  In order for us to accomplish this, we must have some common rules that must be followed to satisfy what law demands, to protect Pyramid 3 and to protect our customers. Please read this agreement carefully and fully.

      Use of Pyramid 3 constitutes passive acceptance of the Terms and Conditions.  "Use" is defined as logging in and actually using the Pyramid 3 system.  Pyramid 3 will provide internet access to the subscriber in exchange for payment of fees and compliance with these Terms and Conditions.


General Information:
Pyramid 3 users are expected to be good "Net Neighbors" 
to other accessed systems.
     The Pyramid 3 account provides metered accounts for interactive use.  Dialup accounts have a designated idle time out of 30 minutes.   The use of ANY PROGRAM, whether or not designated for the purpose of defeating the time-out, is strictly prohibited.  Any subscriber using a dialup  on a non dedicated account in a dedicated manner, shall be liable for additional fees of a dedicated line and will be billed at the dedicated rate for that billing period.  Such program configuration constitutes implied consent to such charges.

     It is the subscriber's responsibility to check with their telephone provider to verify that the phone number the modem will be dialing for Pyramid 3 access is local.

     Pyramid 3 supports all internet software with bthe exception of:  Windows 3.1, Windows 95,  Mac OS earlier than OS 8

     If an account will not be used for an extended period of time (14 days minimum) Pyramid 3 should be notified in advance and the account will be put on hold  with out accruing additional charges.



Technical Support:
     Pyramid 3 is proud of our Technical support staff. To maintain the quality of technical support our customers expecte, we must limit the availability of telephone tech support to the primary account holder only.  Similarly, tech support must be learned by the user.  We have extensive information available to our subscribers on the Pyramid 3 web page.  When time permits, we will  assist with issues not related to connectivity, but Pyramid 3 is not obligated to computer repair or other computer problems, but to internet issues.  If necessary, Consultants can and will be recommended and there may be a service charge incured.


Billing and Payment:
      Bills/statements are sent out 3 weeks prior to the due date.   IF full payment is not received by the 15th day after the due date, your account will be held in Deny Use till all charges are paid in full.  If not paid within 60 days your account will be terminated.

* * * Late Payment / Disconnected / Terminated * * *

          *  If you are disconnected  for non payment, you will be  accessed an 
              additional   charge of $5.00 to be  reconnected.

         ** If the bill is over 60 days in arrears, the service will be terminated and not
              reinstated till balance is paid in full, plus the  following months payment.

       *** Don't let yourself get disconnected.  Give us a call and we will gladly make
               arrangements for payment or work out something to the satisfaction of all
               concerned.



User Responsibilities:
"The running of background or multiple processes on a shell account is strictly prohibited and is grounds for immediate termination without refund."
     Pyramid 3 encourages the appropriate use of E-mail, Usenet News and the WWW; We have a zero tolerance policy on "spamming".  Spamming is defined as either sending unsolicited bulk E-mail, posting a commercial message to one or more news groups or posting any message not in keeping with the charter and FAQ of the news group.  Pyramid 3 subscribes to all Usenet news groups, some of which may contain adult oriented materials.  We do not view ourselves as censors and do not, nor could we, screen material on the aforementioned access locations.  Users under 18 must have a parent or legal guardian agree to these terms and conditions in writing, to indicate their knowledge and acceptance of the adult subjects and language that may be found in the aforementioned areas.  We expressly disclaim any responsibility to monitor the use of Pyramid 3 accounts by minors.

     The subscriber agrees to use the services furnished by Pyramid 3 as allowed by applicable local, state and federal laws.  Transmission of any material in violation of any US or state regulation is prohibited.  This includes, but is not limited to: copyright material, threating, or obscene material or material protected by trade secrets.  In addition, the subscriber agrees to indemnify and hold Pyramid 3 harmless from any claim resulting from service which causes direct or indirect damage to another party.  The subscriber also agrees to indemnify any hold Pyramid 3 harmless from all lawsuits, judgments, decrees, costs and expenses including any attorney fees from the use of the service provided by Pyramid 3.

     The subscriber agrees to comply with the rules and regulations of any other network directly or indirectly connected to Pyramid 3.  Any use that negatively affects the operation of Pyramid 3 or compromises the use for members is strictly prohibited.  Attempting to gain unauthorized access to the Pyramid 3 system, another Providers network or other users' accounts ( commonly known as hacking)  is similarly prohibited and may result in damage charges ( see below)

     Any violation of these Terms and Conditions (including ANY action that causes damage, downtime, excessive load or harm to people or systems) may result in a warning, suspension of service or termination of the offending account without notice or refund.  If appropriate, Pyramid 3 may bill/collect a fee of $300.00 per hour to repair malicious damage caused by hacking, mail bombing or attempted damage to the Pyramid 3 system or other networks via the Pyramid 3 system.

     The subscriber is responsible for his/her account and is expected  to maintain a reasonable degree of security by not sharing the password.  Unless Pyramid 3 has reason to believe that the account security has been breached, the user is responsible for anything done from his/her account login or dialup-IP Host.  Pyramid 3 reserves the right to refuse service to anyone at anytime.

    The information above is not all inclusive and is subject to change.  Pyramid 3 may modify these terms and conditions, as well as discontinue or change the services offered upon notice to publish on-line on our Web page.  This agreement represents the complete agreement and understanding between Pyramid 3 and the subscriber and supersedes any other written or oral agreement.


Canceling your account:

     You may cancel you Pyramid 3 account at anytime by sending E-mail or by contacting us by phone or snail mail. If you cancel immediately after the current billing period, you are still liable for any overages that may have occurred during the previous month.


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