Pyramid 3 Network Terms,
Conditions and Policy
The Goal at Pyramid 3
Network is to provide our customers with the best possible Internet experience
possible. In order for us to accomplish this, we must have some common
rules that must be followed to satisfy what law demands, to protect Pyramid
3 and to protect our customers. Please read this agreement carefully and
fully.
Use of Pyramid 3 constitutes passive
acceptance of the Terms and Conditions. "Use" is defined as logging
in and actually using the Pyramid 3 system. Pyramid 3 will provide
internet access to the subscriber in exchange for payment of fees and compliance
with these Terms and Conditions.
General Information:
Pyramid 3 users are
expected to be good "Net Neighbors"
to other accessed systems.
The Pyramid 3 account
provides metered accounts for interactive use. Dialup accounts have
a designated idle time out of 30 minutes. The use of ANY PROGRAM,
whether or not designated for the purpose of defeating the time-out, is
strictly prohibited. Any subscriber using a dialup on a non
dedicated account in a dedicated manner, shall be liable for additional
fees of a dedicated line and will be billed at the dedicated rate for that
billing period. Such program configuration constitutes implied consent
to such charges.
It is the subscriber's responsibility to
check with their telephone provider to verify that the phone number the
modem will be dialing for Pyramid 3 access is local.
Pyramid 3 supports all internet software
with bthe exception of: Windows 3.1, Windows 95, Mac OS earlier
than OS 8
If an account will not be used for an extended
period of time (14 days minimum) Pyramid 3 should be notified in advance
and the account will be put on hold with out accruing additional
charges.
Technical Support:
Pyramid 3 is proud
of our Technical support staff. To maintain the quality of technical support
our customers expecte, we must limit the availability of telephone tech
support to the primary account holder only. Similarly, tech support
must be learned by the user. We have extensive information available
to our subscribers on the Pyramid 3 web page. When time permits,
we will assist with issues not related to connectivity, but Pyramid
3 is not obligated to computer repair or other computer problems, but to
internet issues. If necessary, Consultants can and will be recommended
and there may be a service charge incured.
Billing and Payment:
Bills/statements
are sent out 3 weeks prior to the due date. IF full payment
is not received by the 15th day after the due date, your account will be
held in Deny Use till all charges are paid in full. If not paid within
60 days your account will be terminated.
* * * Late Payment / Disconnected
/ Terminated * * *
* If
you are disconnected for non
payment, you will be accessed an
additional charge of $5.00 to be reconnected.
** If the bill is
over 60 days in arrears, the service will be terminated
and not
reinstated till balance is paid in full, plus the following months
payment.
*** Don't let yourself get disconnected.
Give us a call and we will gladly make
arrangements for payment or work out something to the satisfaction of all
concerned.
User Responsibilities:
"The running of background or multiple
processes on a shell account is strictly prohibited and is grounds for
immediate termination without refund."
Pyramid 3 encourages the
appropriate use of E-mail, Usenet News and the WWW; We have a zero tolerance
policy on "spamming". Spamming is defined as either sending unsolicited
bulk E-mail, posting a commercial message to one or more news groups or
posting any message not in keeping with the charter and FAQ of the news
group. Pyramid 3 subscribes to all Usenet news groups, some of which
may contain adult oriented materials. We do not view ourselves as
censors and do not, nor could we, screen material on the aforementioned
access locations. Users under 18 must have a parent or legal guardian
agree to these terms and conditions in writing, to indicate their knowledge
and acceptance of the adult subjects and language that may be found in
the aforementioned areas. We expressly disclaim any responsibility
to monitor the use of Pyramid 3 accounts by minors.
The subscriber agrees to use the services
furnished by Pyramid 3 as allowed by applicable local, state and federal
laws. Transmission of any material in violation of any US or state
regulation is prohibited. This includes, but is not limited to: copyright
material, threating, or obscene material or material protected by trade
secrets. In addition, the subscriber agrees to indemnify and hold
Pyramid 3 harmless from any claim resulting from service which causes direct
or indirect damage to another party. The subscriber also agrees to
indemnify any hold Pyramid 3 harmless from all lawsuits, judgments, decrees,
costs and expenses including any attorney fees from the use of the service
provided by Pyramid 3.
The subscriber agrees to comply with the
rules and regulations of any other network directly or indirectly connected
to Pyramid 3. Any use that negatively affects the operation of Pyramid
3 or compromises the use for members is strictly prohibited. Attempting
to gain unauthorized access to the Pyramid 3 system, another Providers
network or other users' accounts ( commonly known as hacking) is
similarly prohibited and may result in damage charges ( see below)
Any violation of these Terms and Conditions
(including ANY action that causes damage, downtime, excessive load or harm
to people or systems) may result in a warning, suspension of service or
termination of the offending account without notice or refund. If
appropriate, Pyramid 3 may bill/collect a fee of $300.00 per hour to repair
malicious damage caused by hacking, mail bombing or attempted damage to
the Pyramid 3 system or other networks via the Pyramid 3 system.
The subscriber is responsible for his/her
account and is expected to maintain a reasonable degree of security
by not sharing the password. Unless Pyramid 3 has reason to believe
that the account security has been breached, the user is responsible for
anything done from his/her account login or dialup-IP Host. Pyramid
3 reserves the right to refuse service to anyone at anytime.
The information above is not all inclusive and
is subject to change. Pyramid 3 may modify these terms and conditions,
as well as discontinue or change the services offered upon notice to publish
on-line on our Web page. This agreement represents the complete agreement
and understanding between Pyramid 3 and the subscriber and supersedes any
other written or oral agreement.
Canceling your
account:
You may cancel you
Pyramid 3 account at anytime by sending E-mail or by contacting us by phone
or snail mail. If you cancel immediately after the current billing period,
you are still liable for any overages that may have occurred during the
previous month.
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